View file File name : 1360604906.V801I5ee069M308897.mail.voluntariat.ro Content :Return-Path: <comunicari@infocons.ro> X-Original-To: aev2011@voluntariat.ro Delivered-To: aev2011@voluntariat.ro Received: from localhost (localhost [127.0.0.1]) by mail.voluntariat.ro (Postfix) with ESMTP id 409BC63455E for <aev2011@voluntariat.ro>; Mon, 11 Feb 2013 19:48:26 +0200 (EET) X-Virus-Scanned: Debian amavisd-new at mail.voluntariat.ro Received: from mail.voluntariat.ro ([127.0.0.1]) by localhost (mail.voluntariat.ro.voluntariat.ro [127.0.0.1]) (amavisd-new, port 10024) with ESMTP id WtQNpjTom0JS for <aev2011@voluntariat.ro>; Mon, 11 Feb 2013 19:48:21 +0200 (EET) Received: from protectia-consumatorilor.ro (protectia-consumatorilor.ro [178.77.74.240]) by mail.voluntariat.ro (Postfix) with ESMTPS id DAB0D634354 for <aev2011@voluntariat.ro>; Mon, 11 Feb 2013 19:48:00 +0200 (EET) Received: (qmail 24112 invoked by uid 33); 11 Feb 2013 18:47:47 +0200 To: aev2011@voluntariat.ro Subject: Programul National de Instruire InfoCons in Protectia Consumatorilor X-PHP-Originating-Script: 33:class.phpmailer.php Recieved: Date: Mon, 11 Feb 2013 18:47:47 +0200 From: Protectia Consumatorilor <comunicari@infocons.ro> Message-ID: <eca272cdfac403ec4e5586c68a4eb3d1@stiri.o9atitudine.ro> X-Priority: 3 X-Mailer: PHPMailer [version 1.73] X-Mailer: phplist v2.10.9 X-MessageID: 339 X-ListMember: aev2011@voluntariat.ro Precedence: bulk MIME-Version: 1.0 Content-Type: multipart/related; type="text/html"; boundary="b1_eca272cdfac403ec4e5586c68a4eb3d1" --b1_eca272cdfac403ec4e5586c68a4eb3d1 Content-Type: multipart/alternative; boundary="b2_eca272cdfac403ec4e5586c68a4eb3d1" --b2_eca272cdfac403ec4e5586c68a4eb3d1 Content-Type: text/plain; charset = "UTF-8" Content-Transfer-Encoding: 8bit A.N.P.C.P.P.S. Romania – InfoCons a lansat sub egida Federatiei Asociatiilor de Consumatori PROGRAMUL NAbIONAL DE INSTRUIRE InfoCons avand un prim curs in domeniul Protectiei Consumatorilor – Modulul de Baza, adresat agentilor economici. Programul are ca scop informarea si educarea acestora in vederea prevenirii unor situatii conflictuale in relatia cu consumatorii cat si a incalcarii prevederilor legislative in vigoare. Programul National de Instruire este elaborat de Federatia Asociatiilor de Consumatori pe baza necesitatilor agentilor economici. Temele abordate in Modulul Baza au fost stabilite in urma analizei situatiilor identificate in relatia comerciant-consumator-autoritati din domeniu dupa cum urmeaza: 1. Consumatori a. Drepturi b. Educare c. Informare 2. Produse si servicii a. Securitate b. Siguranta c. Etichetare d. Pret / Tarif 3. Operator economic a. Obligatii b. Contracte c. Garantii 4. Piata a. Publicitate b. Comert online Prima sesiune de instruire a fost sustinuta de experti acreditati de Federatia Asociatiilor de Consumatori si a avut loc vineri, 08 februarie 2013, la care au participat angajatii Plafar si Centrofarm, ce au avut ocazia sa adreseze intrebari specialistilor A.N.P.C.P.P.S.Romania – InfoCons, referitoare la situatiile pe care le intampina. Participantii la curs au primit suportul de curs, iar la final le-au fost inmanate Certificate de Participare securizate cu holograma Programului National AntiContrafaceri PRO-Q, precum si alte materiale educativ-informative in domeniul protectiei consumatorilor. In perioada urmatoare, reprezentantii A.N.P.C.P.P.S.Romania – InfoCons vor sustine sesiuni de training si pentru angajatii altor companii din Romania in cadrul Programului National de Instruire pe modelul existent in majoritatea tarilor membre UE. Asociatia Nationala pentru Protectia Consumatorilor si Promovarea Programelor si Strategiilor din Romania – A.N.P.C.P.P.S.Romania – o9atitudine! – InfoCons, unica organizatie din Romania cu drepturi depline in Consumers International, este o asociatie de consumatori neguvernamentala, reprezentativa, de drept privat, fara scop lucrativ, cu patrimoniu distinct si indivizibil, independenta, intemeiata pe principii democratice, ce apara drepturile consumatorilor. -- Powered by PHPlist, www.phplist.com -- --b2_eca272cdfac403ec4e5586c68a4eb3d1 Content-Type: text/html; charset = "UTF-8" Content-Transfer-Encoding: 8bit <html><head> <meta content="text/html;charset=UTF-8" http-equiv="Content-Type"> <title></title></head><body><table width="100%" border="0" cellspacing="0" cellpadding="0" style="background-color:#00386c;"> <tbody> <tr> <td> <table width="733" border="0" align="center" cellpadding="0" cellspacing="0" bgcolor="#FFFFFF"> <tbody> <tr> <td height="115"> <table width="733" height="115" border="0" cellspacing="0" cellpadding="0" bgcolor="#FFFFFF"> <tbody> <tr> <td width="635" height="115" rowspan="3" valign="top"><img src="http://o9atitudine.ro/newsletter/images/o9atitudine.jpg" width="635" height="125" alt="" /></td> <td height="21" colspan="2" valign="top"><img src="http://o9atitudine.ro/newsletter/images/top_header.jpg" width="105" height="21" alt="" /></td> </tr> <tr> <td height="45"><a href="http://ro-ro.facebook.com/infocons.onouaatitudine?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/facebook.jpg" width="43" height="45" border="0" alt="" /></a></td> <td height="45"><a href="http://twitter.com/#!/o_9atitudine?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/twitter.jpg" width="41" height="45" border="0" alt="" /></a></td> </tr> <tr> <td height="49" colspan="2"><a href="http://www.youtube.com/user/o9atitudine?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/youtube.jpg" width="83" height="49" border="0" alt="" /></a></td> </tr> </tbody> </table> </td> </tr> <tr> <td> <table width="733" border="0" cellspacing="0" cellpadding="0" bgcolor="#FFFFFF"> <tbody> <tr> <td align="center"><a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://protectia-consumatorilor.ro/index.php?option=com_content&view=article&id=89&Itemid=146?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">PREZENTARE</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://o9atitudine.ro/categorii/campanii?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">CAMPANII</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://o9atitudine.ro/categorii/info?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">INFORMATII UTILE</a> <a style="font-s ize:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://o9atitudine.ro/categorii/publicatii?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">PUBLICATII</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://o9atitudine.ro/categorii/evenimente?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">EVENIMENTE</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://o9atitudine.ro/categorii/media?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">MEDIA</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://anpcppsr.ro/recla matii.php?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">RECLAMATII</a> <a style="font-size:12px; color:#00386c; font-family:Arial, Helvetica, sans-serif; font-weight:bold; text-decoration:none;" href="http://protectia-consumatorilor.ro/index.php?option=com_content&view=category&id=39&Itemid=151?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">TESTIMONIALE</a></td> </tr> <tr> <td> <table width="96%" border="0" align="center" cellpadding="0" cellspacing="0"> <tbody> <tr> <td><p style="text-align: center;"><img src="http://o9atitudine.ro/newsletter/11.02.2013/instruire-Centrofarm-plafar-curs-protectia-consumatorilor.jpg" width="600" height="300" align="middle" alt="" /> </p> <p>A.N.P.C.P.P.S. Romania – InfoCons a lansat sub egida Federatiei Asociatiilor de Consumatori PROGRAMUL NAŢIONAL DE INSTRUIRE InfoCons avand un prim curs in domeniul Protectiei Consumatorilor – Modulul de Baza, adresat agentilor economici. Programul are ca scop informarea si educarea acestora in vederea prevenirii unor situatii conflictuale in relatia cu consumatorii cat si a incalcarii prevederilor legislative in vigoare.</p> <div> </div> <div>Programul National de Instruire este elaborat de Federatia Asociatiilor de Consumatori pe baza necesitatilor agentilor economici. Temele abordate in Modulul Baza au fost stabilite in urma analizei situatiilor identificate in relatia comerciant-consumator-autoritati din domeniu dupa cum urmeaza:</div> <div> </div> <div><strong>1. Consumatori</strong></div> <div> a. Drepturi</div> <div> b. Educare</div> <div> c. Informare</div> <div><strong>2. Produse si servicii</strong></div> <div> a. Securitate</div> <div> b. Siguranta</div> <div> c. Etichetare</div> <div> d. Pret / Tarif</div> <div><strong>3. Operator economic</strong></div> <div> a. Obligatii</div> <div> b. Contracte</div> <div> c. Garantii</div> <div><strong>4. Piata</strong></div> <div> a. Publicitate</div> <div> b. Comert online</div> <div> </div> <div>Prima sesiune de instruire a fost sustinuta de experti acreditati de Federatia Asociatiilor de Consumatori si a avut loc vineri, 08 februarie 2013, la care au participat angajatii Plafar si Centrofarm, ce au avut ocazia sa adreseze intrebari specialistilor A.N.P.C.P.P.S.Romania – InfoCons, referitoare la situatiile pe care le intampina.</div> <div> </div> <div>Participantii la curs au primit suportul de curs, iar la final le-au fost inmanate Certificate de Participare securizate cu holograma Programului National AntiContrafaceri PRO-Q, precum si alte materiale educativ-informative in domeniul protectiei consumatorilor.</div> <div> </div> <div>In perioada urmatoare, reprezentantii A.N.P.C.P.P.S.Romania – InfoCons vor sustine sesiuni de training si pentru angajatii altor companii din Romania in cadrul Programului National de Instruire pe modelul existent in majoritatea tarilor membre UE.</div> <div> </div> <div>Asociatia Nationala pentru Protectia Consumatorilor si Promovarea Programelor si Strategiilor din Romania – A.N.P.C.P.P.S.Romania – o9atitudine! – InfoCons, unica organizatie din Romania cu drepturi depline in Consumers International, este o asociatie de consumatori neguvernamentala, reprezentativa, de drept privat, fara scop lucrativ, cu patrimoniu distinct si indivizibil, independenta, intemeiata pe principii democratice, ce apara drepturile consumatorilor.</div> <div> </div> <p> </p> <p> </p></td> </tr> </tbody> </table> </td> </tr> <tr> <td align="center"><a href="http://www.testecomparative.ro?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/test_01.jpg" width="733" height="25" border="0" alt="" /></a></td> </tr> <tr> <td align="center"><a href="http://www.sanatate.o9atitudine.ro/?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/nutelasafurat.jpg" width="240" height="250" border="0" alt="" /></a><a href="http://protectio.org/?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/cerebonulfiscal.jpg" width="240" height="250" border="0" alt="" /></a><a href="http://buget.infocons.ro/?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/aigrijacesemnezi.jpg" width="240" height="250" border="0" alt="" /></a></td> </tr> <tr> <td align="center"><a href="http://www.testecomparative.ro?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia"><img src="http://o9atitudine.ro/newsletter/images/test_02.jpg" width="733" height="162" border="0" alt="" /></a></td> </tr> <tr> <td align="center"> <table width="90%" border="0" align="center" cellpadding="0" cellspacing="0" style="font-size:9px; color:#00386c; font-family:Arial, Helvetica, sans-serif;"> <tbody> <tr> <td valign="top">Anvelope <br /> Aspiratoare <br /> Autoturisme <br /> Becuri economice <br /> Camere digitale <br /> Cremvusti <br /> Detergenţi <br /> EURO N-CAP <br /> Instituţii publice <br /> Maşini de spălat <br /> Monitoare <br /> Multifuncţionale <br /> Parizer <br /> Playere audio <br /> Scaune auto pentru copii <br /> Telefoane mobile <br /> Televizoare <br /> Transport public<br /> Abonamente internet <br /> Abonamente telefonie<br /> Abonamente TV <br /> Abonamente voce <br /> Acumulatori <br /> Agenţii de voiaj <br /> Antivirusi <br /> Apă minerală <br /> Apă plat <br /> Aparate de aer condiţionat <br /> Aragazuri</td> <td valign="top"> <p>Asigurări CASCO <br /> Asigurări de călătorie <br /> Asigurări de sănătate <br /> Asigurări de viaţă <br /> Asigurări RCA <br /> Benzi de alergare <br /> Baterii <br /> Benzină <br /> Bere <br /> Biciclete <br /> Biciclete medicinale <br /> Blendere <br /> Boilere <br /> Cafea <br /> Cafetiere <br /> Camere video <br /> Cântare electronice <br /> Carduri de credit <br /> Carduri de debit <br /> Carne de pui <br /> Cartele pre-pay <br /> Centrale termice <br /> Cinema <br /> Ciocolată <br /> Coloranţi alimentari <br /> Companii aeriene <br /> Companii low-cost <br /> Conturi de economii</p> </td> <td valign="top">Credite pentru locuinţe <br /> Credite pentru renovări <br /> Credite persoane fizice <br /> Credite persoane juridice <br /> Ceme antirid <br /> Ceme de protecţie solară <br /> Cuptoare cu microunde <br /> Deodoranţi <br /> Depozite bancare <br /> Epilatoare <br /> Fiare de călcat <br /> Fierăstraie electrice <br /> Fonduri de investiţii <br /> Fonduri de pensii private <br /> Frigidere <br /> Glucometre <br /> Grădiniţe <br /> Hard disk-uri externe <br /> Hârtie igienică <br /> Hârtie pentru imprimantă <br /> Hote electrice <br /> Iaurt <br /> Insecticid <br /> Internet mobil<br /> Înălbitori <br /> Îndulcitori</td> <td valign="top">Lame de ras <br /> Lapte <br /> Leasing <br /> Legume congelate <br /> Licee <br /> Mâncare pentru câini <br /> Mâncare pentru păsări <br /> Mâncare semipreparata <br /> Maşini de găurit <br /> Maşini de spălat vase <br /> Maşini de tuns <br /> Maşini de tuns iarbă <br /> Mezeluri <br /> Mncare pentru pisici <br /> Motopompe <br /> Motorină <br /> Ochelari de soare <br /> Ouă <br /> Pâine <br /> Panouri solare <br /> Pastă de dinţi <br /> Pateu <br /> Playere Blue-Ray <br /> Prezervative <br /> Radiatoare de interior <br /> Rame digitale <br /> Sana</td> <td valign="top"><br /> <br /> Săpun <br /> Scutece <br /> Servicii de curierat <br /> Servicii de pază şi protecţie <br /> Sisteme de navigaţie <br /> Sisteme de securitate <br /> Sisteme home cinema <br /> Sisteme online banking <br /> Soluţii de spălat parbrizul <br /> Staţii emisie-recepţie <br /> Supe instant <br /> Şampon <br /> Şcoli<br /> Tâmplărie PVC <br /> Telecomenzi universale <br /> Tensiometre <br /> Tichete de masă <br /> Uleiuri de motor <br /> Universităţi <br /> Unt <br /> Uscătoare de rufe <br /> Videoproiectoare <br /> Vin <br /> Vopsele de păr <br /> Vopsele lavabile</td> </tr> </tbody> </table> </td> </tr> <tr> <td> <table width="90%" border="0" align="center" cellpadding="0" cellspacing="0" style="font-size:10px; color:#000; font-family:Arial, Helvetica, sans-serif;"> <tbody> <tr> <td width="50%" valign="top"> <p>Asociatia Nationala pentru Protectia Consumatorilor si Promovarea Programelor si Strategiilor din Romania</p> <p>Secretariat General <br /> Str. Muzelor, nr. 1, cod postal 040191, Sector 4, Bucuresti, Romania <br /> Tel: 031/402.26.32 021/311.51.62 Fax: 021-319.32.67 / 031-402.26.32<br /> <a href="http://www.protectia-consumatorilor.ro?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">www.protectia-consumatorilor.ro</a><br /> <a href="http://www.o9atitudine.ro?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">www.o9atitudine.ro</a><br /> <a href="http://www.protectia-mediului.org?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">www.protectia-mediului.org</a><br /> <a href="http://www.dolceta.eu?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">www.dolceta.eu</a></p> </td> <td width="50%" valign="top"> <p>Primiti acest mesaj in urma abonarii dvs pe site-ul <a href="http://www.o9atitudine.ro?utm_source=Newsletter&utm_medium=email&utm_campaign=agencia">www.o9atitudine.ro</a> sau printr-un site partener. 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